Jennings is well known in the Parma area for top-quality HVAC repairs and installations, but some of our customers may not know that we also specialize in water heater repair services as well. When you turn on your faucet and only cold water comes out despite how long you wait, it may be time for a call to our repair team at Jennings. We are excited to help your family by offering this service.
Our Repair Process
All of our services are designed to make the process as easy as possible for our customers. We know that when your water heater breaks down, your day immediately becomes more stressful, but we hope to improve it by quickly fixing the problem. Here is our repair process for water heaters in the Parma area.
Before the Repair
Sometimes, one of the most frustrating parts of having a broken water heater is trying to get an appointment with your local technician. You can end up waiting a week or more just to get on the schedule. When they do arrive, they can often be unprepared, leaving you to wait several more days before parts arrive.
With Jennings, we have perfected our scheduling system and are able to get to our repairs quickly and efficiently. Not only do you get on our schedule quickly, but our trucks are also prepared with all of the parts that are necessary for almost all services. If the part is not in our truck, it is in our fully stocked warehouse which is local and easily accessible by our technicians.
Before we begin to repair your water heater, we make sure you have an accurate written estimate. The quote will include everything from parts to service fees so that you have the opportunity to approve the cost before work begins.
During the Repair
On the day of the repair, you can count on our team to arrive right on time. Our timely technicians exude professionalism and they have years of experience and acquired knowledge that allows them to set your mind at ease during the process. One of our aims during the repair process is for your day to be interrupted as little as possible. We know it can disrupt your day to have a stranger in your home, but our technicians are friendly and will stay out of your way.
After the Repair
After we leave, we want you to be able to enjoy having warm water again without having to deal with the mess left behind by our technicians. That is why we adhere to a strict policy of cleaning the space before we leave. At the end of the repair, the final bill that you receive will be the same as the quote you were given before the work began. We never surprise our customers with additional charges or do any work that you have not had the chance to approve. We will also let you know if there are any services that are recommended in the future.
Emergency Water Heater Repairs
If you turn on your faucets to find rust-colored water or your water heater is no longer producing hot water, you don’t have to wait to have it serviced. We offer the option of 24/7 emergency services for urgent problems. Reach out to us whenever you need a friendly and knowledgeable voice on the other end of the line.
Maintenance Plan Benefits
At Jennings, we are not just concerned about the short-term health of your system. We want you to enjoy hot water without a replacement system for many years. That is why after every repair we give you the opportunity to invest in your water heater’s long-term health through our maintenance plan. As part of our Rewards Club, we are excited to be able to offer discounts on every repair in addition to guaranteed priority service and a $75 annual credit accrual that you can apply to a new water heater. Let us know if you are interested in becoming a member and we can sign you up today.
When you become a part of the Jennings family, you will always be taken care of. We have some of the most knowledgeable individuals in the industry on our team, and each person is dedicated to working hard for our Parma customers. When your water heater fails or is not working efficiently, we will have the problem fixed in no time. Call today for water heater repairs that you can trust.
