Reviews

Brock T.

“Excellent company providing excellent service. Matt was friendly, knowledgeable, and did a great job. This will be my service company for the future and I highly recommend!”

Michael R.

“John came out and conducted the routine maintenance. He was on time, friendly, and professional. This is typical of my experience with Jennings service techs. Why let anyone else near your HVAC system. Routine maintenance tends to make a system last about 1/3rd longer.”

Gloria M.

“Dave H. was on time, took the time to cover his shoes before he entered the house, wore a mask and followed social distancing. He was professional, friendly, efficient, and knowledgeable. Dave has top-notch customer service skills.. He took the time to explain what he did. He said the air conditioner had some age, but was in good condition and had some life left. I would be happy to have Dave perform any services regarding my furnace and air conditioning needs in the future.”

Corey G.

“Called last night with an HVAC issue and Matt Lewis with Jennings was here this morning. Matt was extremely professional, personable and polite and answered my many questions in a way that helped me understand the situation at hand. He was very clear on the process and the pricing options as well. The team overall has been very responsive in less than 24 hrs and already has me scheduled to get a new system put in. Very happy with the service and overall professionalism.”

Tricia M.

“Sean is an excellent worker for Jennings. He thoroughly inspects our furnace or air conditioner and makes any suggestions that would be helpful. We always request Sean. We rate him 5 stars.”

Eden B.

“I submitted a service request to the Jennings Heating & Cooling website this morning and within five minutes they called me to set up a service appointment for this afternoon. Dave H. was my technician and he was very professional, friendly, knowledgeable, and saved a baby bunny that had hidden itself behind my A/C unit before he finished up the repairs. I’ve worked with Jennings twice in the last five years and they always provide extremely prompt, comprehensive service.”

Lawrence M,

“Greg came in to replace a faulty carbon monoxide detector. On time, no charge, and efficient. Also, double checked for any “leaks.” As usual, good service from Jennings. Matt came to our house to review a noise our furnace motor was making. He thoroughly reviewed the situation and let us know that while the furnace was old (30 years or so), there was no need to replace it just now (he did not try to “upsell” us). He did some maintenance, replaced a part, all in a professional and friendly manner. We will use Jennings in the future. As an update, a month later the motor failed. Ben came out, let us know that the part might not be available, but they would check it out. They found the part and installed it so we got heat back. Given the age of the furnace, we decided to purchase a new, higher efficiency one. Jennings offered to use the cost of the replacement part as a down payment on the new furnace, so there was no loss to us!! The repair and purchase was on a Monday, the team came out to remove the old furnace and put in the new one two days later on Wednesday. Sean, Steve, and company did a great job. They put down runners to protect the wood floors and the stairs, did the install, cut down a bush where I wanted the new vent to come out, answered all of my questions, helped set up the new programmable thermostat, and cleaned up. Hard to imagine a better service experience! Well done and thanks!”

Daniel H.

“Tim with Jennings Heating & Cooling show up on time, and explain the fix for my non cooling for the upstairs bedrooms was related to the dampers not properly set in the basement, I been dealing with this issue for years and was always just closing the vents on the first floor to push more air upstairs. What a difference it made.”

Colleen S.

“Kyle performed annual checkup on my A/C and answered question I had re my hot water heater. Kyle did great job! Jennings has been my furnace/AC service provider for many years. Their techs and staff are people I trust.”

Gwendolyn B.

“The tech was very polite and courteous; also very thorough regarding the maintenance of my furnace and the air conditioner unit. This was his first time coming to my home. Thank you Jennings for the Serviceman, Dave H.”

Matthew L.

“My furnace went out in the middle of the night. I called first thing in the am and got a same day appt. Matt arrived early in the appt window and performed a thorough evaluation of my furnace. Fortunately it was simply a “lack of routine maintenance” and “filter issue” which was quite embarrassing for me, but he was very kind about it. He performed the maintenance, replaced my filter and explained why and when I should have my furnace and a/c checked. He also installed a new thermostat for me when I mentioned my dissatisfaction with the one I currently had. He was professional, thorough and very friendly. He used all the necessary PPE and maintained the recommended social distancing, even providing a disposable stylus for me to use when signing. I will recommend Jennings to anyone who needs heating/cooling service and will always use Jennings (and request Matt) for my future needs. Thank you very much.”

Kurt W.

“I have been a satisfied customer of Jennings for over 20 years. On Monday our hot water heater failed (the Jennings techs had predicted it was on its last legs at the last two maintenance checks of the HVAC system!). I called, a replacement hot water tank was delivered that afternoon and the next morning Matt did the installation. Matt is a very friendly, competent and efficient technician whom I would highly recommend.”

Thomas G.

“Jennings replaced my 42 year old oil-fired furnace and I could not be more pleased with the job that they did. Approximately two weeks ago Brian E. was here to service my old furnace. He recommended that due to the age and condition of my old furnace that it should be replaced. Without any sales pressure, he gave me a proposal for a new Armstrong furnace- I thought that the price was reasonable, so I accepted their proposal. This morning, Dayne and Nick arrived to perform the installation- they were on time and thoroughly cleaned up afterwards. Every aspect of their work demonstrated that they are consummate professionals. My first call for all of my future a/c, heating and electrical needs will be to this fine organization.”

Patty T.

“Dave H. and Tim B. were prompt, courteous, and professional, all great attributes when you’re looking for a good contractor! This was my first experience with Jennings, and I was very pleased. They investigated my problem thoroughly, discussed everything with me, then quickly and efficiently repaired the problem. The office staff was also friendly and accommodating. I will definitely use them again. Thank you.”

Conrad S.

“Jennings Heating and Cooling Co. is our place to go for home HVAC needs. Their products are top quality. More importantly, their service technicians are prompt, professional, and efficient. John Fuller took care of our yearly furnace maintenance today. He is a 5-Star tech all the way. Punctual, polite, and most of all, totally professional. Thank you John! And thank you Jennings for keeping our home warm and toasty in the winter, cool and comfortable in the summer.”

Anthony F.

“Great service. Good prices. I recommend this company.”

Robert P.

“Completely satisfied with Matt and his abilities to provide expert repairs and make sure our unit is up to the coming weather season. He has been here before and left us feeling safe in our home. We are both retired and it’s a blessing to feel protected. Our gratitude to him and your company. We will remain happy and loyal customers.”

Lynn H.

“Andy C spoiled us for all other technicians! He was professional, hard-working, efficient, knowledgeable and well…just a delight to talk with. I can guarantee that as long as Mr. C works for Jennings Heating, we will be requesting him for any future job we may have.”

Garry S.

“Kyle T. did an excellent job! He was here within minutes after we received the call. He was a very professional, nice young man. He did a very thorough maintenance inspection, which also included checking the outside intake and exhaust vents. He took his time & didn’t seem to be rushed. Very pleased with his work and the conversation afterward with him. A very pleasant young man. Looking forward to having him again. Thanks Kyle!”

Lamp

“David was excellent…. he was friendly, professional and very knowledgeable. Excellent service man and he explained everything perfectly.”

Joe F.

“Very professional and highly skilled. The technician kept me posted on his ETA, and reviewed the results of the inspection with me afterward. He was also able to provide a hard-to-find replacement filter for our furnace that wasn’t stocked in local hardware stores. I highly recommend Jennings to anyone with hvac, plumbing or electric needs.”

Greg S.

“Friendly, knowledgable about what I needed. Explained clearly and made recommendations that benefited me rather than merely trying to make a sale.”

Lee L.

“Jennings came out and did the annual furnace, humidifier, and filter maintenance. They were on time, professional and knowledgeable. Dave the technician took the time to explain his findings, provided an honest risk assessment and recommendations.”

Carolyn D.

“Jennings Technician Rob B was excellent. A major repair for my furnace was done today. He was professional, friendly and great at explaining everything that needed to be done. Answered all questions and concerns. Everything was fixed and working well. Thanks Rob!”

Ann H.

“Jennings has been our heating contractor forever. I love that we get a heads up call from the office telling us the technician’s name and how soon he’ll be there. John was very quick, and efficient; he explained everything thoroughly, answered all my questions and made sure he didn’t track anything into the house!”

Gregory L.

“After Sean has completed his service of my furnace, I feel very comfortable facing the upcoming winter worry-free of a heating problem. On a personal note he is aware of my nasal problem and makes certain that the humidity level is set accordingly. Sean is a true pro and I will continue to request him for all my furnace and AC service calls.”

Diane M.

“Ben was very polite and knowledgeable. He explained everything what he was doing. I would recommend him to everyone for a service person.”

Charles G.

“Andy did such a thorough job and was great to be around. Thanks for having someone like Andy on your team. I would recommend him to any job that you could service. Please send him again when I need service. Your service is great. Keep up the awesomeness.”

Ron S.

“Ben is a very good furnace man. Went right to work fixed the problem in no time. Checked it out to make sure there were no more problems. I was able to get to know Ben; he is a very fine personable man. He finished his work and was able to talk a bit. Ben made the job more easy to understand what he was doing. I would recommend Ben to anyone looking for a heating or a/c problem.”

Sheila S.

“Sean P was amazing, he walked me through everything he did to make sure I understood what was going on. Gave us a few options with NO pressure. Highly recommend Sean. Thanks!”

Sharon R.

“Had Jennings out today to service both my furnace and my ac unit. The technician, Sean, is just an all-around great guy! He is very professional, courteous, and personable. He went straight to work on the servicing and paid close attention to every little detail. When he was finished, he went over everything with me and made some recommendations, but in a way that truly just came across as him trying to make sure we were doing everything we can do to get as many years out of my equipment as possible. I highly recommend Jennings for prompt, thorough, and professional service.”

Jennifer B.

“I’m speechless over the commitment to our veterans. Sean the Sr. Tech and Mike the President were very kind today. I wish I could offer more than a huge thank you. And thank you for allowing me to be part of the Jennings family now.”

Roger F.

“Love Jennings – dealing with them for years and recommend them to friends and family. Sean is very professional and is quite thorough. He explains everything to us in a professional manner. Will be requesting Sean for our spring tuneup for sure!”

Elizabeth H.

“John was very professional. He took time to listen and answered all my questions and explain the humidity settings. I highly recommend Jennings Heating for any and all your furnace and air conditioning needs.”

Fran O.

“Sean P. was courteous and knowledgeable. He explained what he was doing at each part of the furnace maintenance/check, and gave advice for how the extend the life of the furnace.”

Karen B.

“Jennings is an excellent company and wonderful techs. We have recommended them to family and friends. We are very very happy with all of the services we have received from them and their kind employees.”

Ludmilla P.

“Sean was on time,conducted maintenance service to our two furnaces with high professional efficiency. Specifically he spent time on checking old furnaces for levels of CO emissions, and provided valuable information on installation of new CO detectors. Thank you.”

Earl M.

“Sean P. was my technician and came out and serviced both my furnace and central air. He did an excellent job. He explained everything he was doing and why. I couldn’t be happier with the service provided.”

Ann P.

“I have been a customer for many years now. My furnace and air conditioning systems were purchased from Jennings over 10 years ago. We have a service plan with Jennings and have never been disappointed with the service, which has been minimal on each unit. Ken is just truly an amazing technician very knowledgeable, friendly, and just an all around nice person. He takes the time to explain what he is doing and answers all questions professionally. I highly recommend Jennings Heating and Cooling. I am sure if you have any problems or concerns they will stop at nothing to make it right. I might add the entire staff is always friendly, knowledgeable and professional..Holly at the office is so nice!! See you in the spring!! Thank you!!”

Debby K.

“It was time for my yearly maintenance service call. This year Brian E was my technician. Very professional, on time and friendly. He exemplifies the reason I reach out to Jennings year after year. Thank you Brian!”

Dick & Toni H.

“John was pleasant and knowledgeable. I was in my own customer service business for over 40 years. It is not an easy feat to teach employees to treat customers this way. My compliments to your company and employees. It is a pleasure paying your company.”

Michael M.

“Dan was pleasant, courteous, and informative. Left me with information with which to evaluate the furnace brands offered by Jennings. He also explained why one brand was preferable to another. After he took measurements and assessed my home’s sq footage, insulation, windows, and construction he informed me that my home required a furnace with 80,000 BTUs @96 AFUE. He then provided me with a written estimate for two models, explaining the furnace warranties and Jennings additional warranty. He answered all my questions to my satisfaction.”

Jon H.

“Jennings HVAC and serviceperson John Fuller, in particular, always give us great service, reasonable prices and friendly service. We have used them for years and will continue to do so.”

Pam R.

“Ken was very thorough and did a great job with our maintenance inspection. He was very polite and professional as well in answering all of my questions.”

Eileen F.

“Working with Jennings is always a pleasure. Tim did not disappoint! He was prompt, courteous, friendly of course professional and unflustered by my neurotic dog barking the entire time and I do mean the entire time!”

James S.

“Dave Brown did a thorough checking the function of our air conditioner and system. Jennings is an excellent organization in service and technical support for residential customers.”

Joy P.

“Glad you contacted me posting not working yesterday. Matt’s service was excellent –both professional and friendly. The terms of your companies policies was an added good surprise and gave me peace of mind. Thank you for very prompt service and better than average customer satisfaction!”

Karen K.

“Matt was excellent explaining the problem and what was needed to get my air conditioner working again. The unit is older and he did not push for it to be replaced since it could be fixed relatively easily. I have used Jennings for 32 years and they are always reliable and honest. I am appalled by the review I read from another customer about Jennings and Matt. It is even more appalling that the person keeps repeating the review. Why not just go to another company and not waste time and energy trying to destroy a reputation that has been great for many years? Matt was efficient and honest in his assessment of the problem and he lives up to the excellent reputation of Jennings.”

Paul D. L

“Jennings Heating and Cooling has always been extremely professional and always customer-focused. Alex was very professional and thorough in his assessment of our air conditioning problem. Didn’t take him long to diagnose, fix the problem and ensure that the system was operating as expected. We have used Jennings for previous heating and cooling situations and will continue to do so in the future. I highly recommend Jennings as a first choice for heating and cooling problems.”

Chris C.

“The service we received from the guys from Jennings was outstanding from start to finish. They took the time to explain the problem with our old system, what the options were, and did not pressure us into any decision. Once we made our decision, the guys went above and beyond in making it happen. You can’t go wrong with this company!”

Daniel C.

“After reviewing proposals from other companies Jennings offered the best apples to apples price for replacing my Heating and cooling needs. David, Shaun and others working at my home were very professional, knowledgeable and gave me a good feeling about getting the job done. They arrived on time kept me updated on progress. The job was completed by the time promised . David and crew are among the best I’ve experienced.”

Eddie

“My service tech Ben Wilson was great. When another company I called kept telling me day after day after scheduling me that they weren’t able to come to my house Jennings came out right away! Even though it was a little later in evening than anticipated (Blaming the hot season we have this year and everyone needing to get their a/c serviced) Ben was very professional and friendly and diagnosed my a/c unit right away. Cost was very reasonable for the issue I had and am very pleased with the work and customer service that was provided to me and my family.”

Nancy P.

“Hi, Sean is a five star employee of Jennings. He does his work professionally and efficiently. He also gives the explanation of work. And also pleasant natured.Pls send back for fall work on furnaces. Thanks Sean.”

Andre Thornton J.

“Andy came to my house at 8:30 at night because our A/C decided to take a break from working. He had best attitude and joy for his job. He was very informative about the work that needed done and completed his work in a timely manner. My kids, my wife and I will sleep much better tonight! Thanks, Andy. I hope whoever else has the pleasure of working with him will appreciate him as much as we did.”

Crystal S.

“Matt made me so comfortable with his service that I want him to come back any time I need the furnace or air conditioner serviced. He said he would be done in an hour and yes he was. Very confident and knowledgeable. Explained everything to where I could understand.”

Steve P.

“Alex Z did a great job, professional and knowledgeable…. Good personally to interact with customers…. Employees like him make the business.”

Teresa W.

“Yesterday Sean P. serviced our air conditioner and was super friendly, and was willing to answer all my questions! He was very helpful and very professional. We are very pleased with his service and will definitely be using his services/Jennings in the future!”

Roy K.

“Very friendly and knowledgeable technician. The technician was able to quickly diagnose the issue and advise me using their knowledge and training how best to fix it. I would highly recommend using their services and I definitely will be in the future.”

Cathy J.

“George was my technician and I was very pleased with his service. He explained in detail everything that needs to be addressed and is most understanding of my concern about the cost and is working to come up with a plan that will keep within my budget and still receive top quality service, parts, and repairs. He has a kind and caring personality and is a very knowledgeable electrician. I would recommend him to family and friends.”

Tom & Karen B.

“As usual, we are VERY pleased with the service we received from Jennings Heating Co. Ken, our technician, was very knowledgeable and helpful. And Bob, the salesman, provided us with good information to make our decision about replacing air conditioner and water heater. We use Jennings for all the work needed on our HVAC equipment.”

Dan C.

“After reviewing proposals from other companies Jennings offered the best apples to apples price for replacing my Heating and cooling needs. David, Shaun and others working at my home were very professional, knowledgeable and gave me a good feeling about getting the job done. They arrived on time kept me updated on progress. The job was completed by the time promised . David and crew are among the best I’ve experienced.”

Kenneth J.

“Dave B is a credit to your organization. We have been with you for over 25 years, so we approve heartily of both your company & personnel.

Lynn H. & Jim R.

“My husband & I have used Jennings and their service technician, Alex , for years. He handles our annual checks of both our furnace and air conditioning unit. We haven’t had an occasion to call with a major problem, but if we did – we would request Alex with complete confidence. He’s polite, easy to talk, answers all our questions and – most importantly – laughs at my jokes!

Marcia S.

“Andy from Jennings Heating & Cooling was wonderful!!! So detailed & thorough. He is best furnace technician I have ever experienced. I would highly recommend him.”

Daniel C.

“Dan from Jennings Heating and Cooling came to the house this morning to write a cost proposal to replace my home furnace and AC. He was on time, measured the house, showed me the options that will work best. He was knowledgeable, personable and gave me a great price.”

June L.

“Brian did my annual a/c check yesterday- he is very friendly & knows his job well, explains everything he is doing & why, answers any questions you may have. I have used Jenning’s service for many years & am always pleased with their work.”

Marcia R.

“Sean quickly diagnosed why the furnace was not running and explained what needed to be done. Parts were obtained and repairs were completed promptly. Sean was friendly and represented the company well. We have been a Jennings’ customer for many years and have been very satisfied with the service they provide.”

Harry W.

“I’ve been a customer for over 5 years. Jennings is the only HVAC company I will ever use. Absolutely the best.”

Matt P.

“I had a whole house generator installed. George came out, explained the install completely and got me on the schedule immediately. Four guys showed up early and went right to work. They were so good at their job. Cordial, professional and neat. Perfect job. Good price. Nice maintenance plan. NO COMPLAINTS. I would recommend this company to anyone looking for an install. Set me up with the generator that my situation called for. No overkill. In the 3 years that we have lived in our house, we have had a dozen power outages. It was time. So glad a friend suggested Jennings. Many thanks to George and his crew.”

Hans W.

“Brian is one pleasant and knowledgeable technician, he clarified and adjusted the thermostat, made my day!”

Gary M.

“Prompt and courteous service from office staff to repair and installation teams. Ricky M. has isolated and fixed problems twice and the Daves are a top notch install team. I’ve recommended Jennings to everyone.”

Kristoff H.

“Had entire house switched over to central air from boiler baseboard heating. Andy, Steve, and Gary went above and beyond my expectations with such a large job. They were very professional and knowledgeable about everything that was being done and made sure that I was satisfied every step of the way. Everything was clean afterwards and looked nice after installing. The cost was also much better than any other company I quoted the same job for. I would recommend them to anyone looking to have work done in their home.”

Ralph M.

“Ryan and Sean were very courteous and professional. Worked hard from start to finish. Resulting in perfect startup on time. Well Done. Happy customer!!”

Robert & Cheryl S.

“John arrived on time, did his work in a very professional way, answered all our questions. He went out of his way to get additional information about outside pipes freezing. Would not hesitate to have him work for us again.”

Jean H.

“Matt arrived on time and diagnosed the problem with my furnace. After quoting the cost for repairs he immediately drove to get the parts and was back within the hour making the necessary repairs. I called in the morning with no heat and the job was completed by the early afternoon. Friendly, efficient and thorough. Just what is needed to deliver top notch service.”

Marti D.

“Your serviceman, John, was professional, polite, and explained what he uncovered during his inspection. He is a great representative for your company.”

Karen H.

“Dave was fantastic! I am. Always a little nervous having repairmen in the house when I am alone. He was very trustworthy and extremely. Knowledgable. I will ask for him every time in the future.”

Rachel

“Ben came out to service my furnace. He was very helpful to solve our issues with our unit locking itself out. He had great suggestions and very easy to talk to and work with. Highly recommended!!! Thankful to Ben for coming out even during winter storm Harper.”

Barb T.

“Again, excellent work by George. Courtesy call ahead of time, professional and knowledgeable. Would not hesitate to call for his help again.”

Jeffrey B.

“They installed my new furnace a year ago. Did a perfect job. Never really thought about having it checked it was only a year old. Holly called me about once a month to have an inspection done and she is so pleasant!! I finally set an appointment. John came out and found a piece of insulation had come loose and was being sucked into the blower motor. Could have cost me a lot of money! The inspection was free, adjusted the gas flow and repaired the fiberglass that had come loose. Great company and I will continue to do business with them. Very honest and they care about their customers!”

Teresa M.

“These two guys are great their fast they cleaned their mess up their awesome everything looks terrific and works excellent. Thanks guys.”

Wendy & Dave B.

“Dave, Andrew and George were all simply outstanding! They were professional and answered all of our questions comprehensively. They replaced electrical components throughout the house including new lighting, switches and plugs. A new electrical panel was also installed replacing our old 100 amp service with 200 amp service. We could not be happier with their work and customer service. Jennings Heating is a great company who has consistently done exemplary work for us over the years! We will definitely use them again. Thank you to Dave, George and Andrew from Jenning Heating!”

Linda G.

“Andrew and George did a great job installing a new electrical box, switching light fixtures in my dining room and extending electrical lines in my garage. I have used Jennings for years for heating and cooling issues, now I can use them for electrical work as well. Wonderful!”

Mary Z.

“Very happy with the experience using Jennings Heating and Cooling. Everyone was friendly and the salesman was professional and not high pressure. Installers did a great job. They explained everything and cleaned up all of the mess.”

Teresa M.

“Ben was very polite and professional, he explains, and shows you everything that is wrong. Thanks to him not only did I feel comfortable with his prices I felt safer with everything he checked.”

H.W

“Sunday morning at 7 am; 15 degrees; furnace not working. Ken from Jennings arrived by 9:30 am and sorted everything out professionally and promptly. Only Jennings services my furnance, a/c and generator. Always have; always will.”

Jeff H.

“Jennings heating and cooling service technician Alex Zylko was very professional and knowledgeable. He performed a routine service, filter change and humidifier filter change on my furnace. He answered all questions I had. Thank you Alex. I highly recommend Jennings heating and cooling. Co. The technicians and installation crews are highly trained and extremely knowledgeable. As for the office/receptionists “TOP NOTCH.” They are very pleasant and always responsive towards any questions I have.”

Jim S.

“I was very pleased with the service provided by Robert B. As I was putting up some Christmas decorations he asked if I needed any help. I appreciated his service.”

Meghan F.

“FANTASTIC service from Alex at Jennings when my furnace needed repair! Great communication, friendly, fast, and helpful service. Highly recommend!”

Cindy & Joe S.

“Alex was very professional and kind. He performed the system check in a very efficient manner and also provided good suggestions. I highly recommend Jennings for your HVAC needs.”

Lynn S.

“Andy called to say he would be about half hour. Arrived and introduced himself. Placed booties on his shoes to keep my floors clean. Looked at my thermostat, then furnace. Told me exactly what he felt needed done. Gave me info sheet that would save me money, worry, and satisfaction. Showed me what he was going to do and checked everything over when completed, including my wiring box in garage. Explained my bill, checked for any odor, checked my thermostat, was very thorough. Thank you Andy and Jennings.”

Jennifer B.

“Alex was fantastic! He moved heaven & earth to get our furnace going on a Saturday in the cold of this Ohio winter. We will definitely look him up in the future. Thanks, Jennings, for employing wonderful technicians!”

Dan R.

“Sean and his partner were very professional and kind. He provided me with great service and sound advice on my aging HVAC unit(s). Highly recommend.”

David B.

“Alex is a true professional. He works quickly and keeps me informed on what he did. its a pleasure to work with him and all the employees I’ve dealt with at Jennings.”

Bob B.

“Sean has been here before. He always does a good job. He shows me everything he is doing. I trust him. He even put a free battery in my thermostat. Something I knew needed to be done but asked him to do it for me.”

Eileen F.

“Alex went above and beyond. For some reason the installers put the furnace in backwards so the opening is in a very tight space. Alex worked hard in cramped quarters to get the job done. Very nice, polite guy and very tidy. Thanks Alex for a job well done in cramped quarters.”

Mary K.

“Alex did a wonderful job during my last annual furnace check appointment. He found an issue that was still under warranty so he corrected it and I was not charged. That is customer delight! Thank you Alex!”

Henry

“Matt does a terrific job each time he comes out. I have had him service my equipment for years. He has replaced our air conditioner when it was needed, and we will use him to replace our furnace when it is time. It’s great to have a company you can trust!”

Debbie & Gregg L.

“Ken came out earlier this year to complete the annual air conditioner maintenance. Ken was prompt, professional, polite, and completed the work in a timely manner. We have used Jennings for many years without issue and are happy we are able to trust the work of Jennings, and their overall staff.”

Adrienne S.

“We recently had a new furnace and ac unit installed…Dave and his crew were nothing short of amazing. Any questions we had were answered right then and if he didn’t have the answer, he was on the phone to someone who did. He found a possible issue with our breaker box, and George will be checking it out for us. They were all super professional, cleaned up at the end of the day, even made fast friends with our crew of 4 boxers. One is deaf and isn’t fond of men .. until he met the Jennings crew. I will definitely recommend Jennings in a heartbeat. All I can say is THANK YOU to everyone at Jennings… we will be lifetime clients.”

Michelle U.

“Very professional, showed up when expected, explained what was needed and our options and sent me notification that the install team was on their way with pictures! They were efficient in completing the install of our new furnace, explaining everything they did, and were respectful of our home. Beyond pleased with my experience!”

Stephanie R.

“Dave did my service again. I always request him because he’s the best. Very personable, friendly, and explains things so well. He answers all my questions, shows me things on my furnace, and prepares me for any upcoming problems that he sees. Dave has to be the most honest guy I’ve ever dealt with.”

Sue O.

“As always I request Matt Lewis! Awesome service, knows his stuff. I don’t know who I would use if he wasn’t there! The best tech I have ever had! The little things that Jennings does goes a long way, he also took my trash and recycling out for me!”

Susan

“Excellent service today, arrived on time and 100% satisfied with quality of work and friendliness of technicians.”

Frank D.

“100% great job, a couple of good guys. Very clean, good job!”

Judi R.

“Our technician was Andy C. We had a noise coming from our condenser pump and called Jennings, because the company that had installed our new system about 3 years ago had gone out of business (retired). They offered multiple time windows which worked perfectly. Andy was very courteous, polite, thorough, helpful, and informative. He explained to my husband that our condenser pump really just needed to be cleaned and offered to do it. My husband said he thought he could do it, but appreciated Andy’s information. Andy also checked our water heater, furnace efficiency for gas leaks, vents, carbon monoxide monitoring, and offered to check the fuse box. He was very efficient and was very good with our 4-legged canine child. Andy and Jennings are top quality at what they do! Thanks!”

Wanda H.

“We love Jennings. This is the second system that we have purchased from them. All the employees are excellent. Honesty is a top priority with this company. Definitely look out to help the customer get good service and products at a fair price.”

Vicki W.

“Ben was very friendly and courteous. Jennings sent him out the same day we called. He didn’t rush, but took time to investigate the issue. He then gave us details of all of our repair/replacement options and costs without any sales pressure and then helped get the a/c working straight away which was a great relief on a very hot a humid summer day!”

Lauren B.

“My air conditioner stopped working during a heat wave and Jennings was able to come out within hours to troubleshoot the problem. I worked with Robert, Sean and Nick and they were all very professional and helpful. They were able to install a new unit within a couple of days and even took the time to get my old unit temporarily working and install window units so the house would be comfortable until the new installation was complete. Excellent customer service!”

Johanna

“Our air conditioner went out the day it was 90 degrees out and getting hotter every day this week. So I called Jennings, it was 10:30pm. Andy came right out. He was prompt, thorough, and the nicest tech guy ever! My 3 year old was following him around the house and talking to him the entire time. Andy was just as sweet to my son. He never acted bothered by him or annoyed one bit. He also went through the house just to do a safety check and make sure everything else was ok. We are lifelong customers for sure! If you want someone who gets the job done and done well, Andy is the guy for you!”

Jose D.

“I needed a 2nd opinion because another company had already assessed my AC unit and pushed for a new unit and $4K estimate. Ben W. came and gave me an honest assessment and not only corrected what the other company caused in my unit but saved me a lot of money by a transparent and honest service. 100% recommendable.”

Robert T.

“Very professional and efficient. New furnace and air conditioning unit put in quickly and with very little disturbance to our household. Plus, all the guys working here were very nice to our dog.”

Stephanie G.

“Had a wonderful experience with Jennings Heating and Cooling! Whether calling to schedule an appointment, communication throughout the process, or the overall service, this company showed professionalism and pride in their work! Our technician Alex Z. took the time to explain and review all aspects of the service/maintenance on our system. He was efficient and truly went out of his way to ensure a hassle-free experience!”

Linda L.

“Everyone in your organization is fantastic; the install guys were great. They did their job with efficiency and I appreciate all the hard work that everyone does. I would recommend your company to anyone. I have been with you for 18 years and have no interest in switching companies. I appreciate Dave going the extra mile to bring the papers back to my house after they had finished the install. Everything looks fantastic!”

Jeff H.

“Jennings heating and cooling service technician Ricky Marez was very professional and knowledgeable. I was grateful for the professional opinion. He had let me know of a worn electrical contactor needing attention during a heating and cooling inspection. He took care of the problem quickly. I will have only Jennings heating and cooling company do service and install on my home. Great service, excellent pricing, and most of all – the staff at the office, as well as the field workers out on jobs, are excellent people. Thank you.”

David B.

“Alex serviced my air conditioning unit and did an outstanding job! He comprehensively answered all of my questions and did a superb job cleaning my air conditioner unit. He also added a booster capacitor which keeps my lights from dimming when the air conditioning unit comes on! Alex is another great reason why I trust Jennings for my hearing and air conditioning needs!
Thanks Alex!”

Rose G.

“Davis K and Sean were professional, courteous, knowledgeable and explained everything to me. Jennings pricing was competitive too!”

Sue F.

“Andy he did an excellent job with my furnace and air conditioning installation. He was prompt, courteous, and personable. He made sure that all my questions were answered throughout the whole process. It was evident that he is knowledgeable about his trade. Cleanup was excellent, also. I wouldn’t hesitate to hire him again.”

Michael M.

“Greg was punctual. He worked diligently throughout the day until the job was done and checked everything, including the air in the water lines. Greg wore “booties” to protect our floors and cleaned up entirely when he was finished. He didn’t seem to mind our occasional presence while he worked. Greg demonstrated a high degree of knowledge and skill when completing this job, to a 100% degree of satisfaction.”

Stephen S.

“Andy was my install tech. He was very knowledgeable and friendly. He got everything up and running and cleaned up after he was all done. All said and done I would recommend Jennings and Andy to any of my family and friends.”

Michael K.

“David installed everything to the details I required, he made sure everything was to my liking before leaving and made modifications at my request. Overall very good experience with this company. One of the best contractors I’ve dealt with in my years as a homeowner.”

Sara C.

“Jennings always does a great job! We had Ken S. out to complete the yearly service on our new furnace. He was very professional and friendly! I would recommend Jennings to everyone.”

Esley P.

“Cold weather was just around the corner and we needed our commercial warehouse furnaces serviced. This is no small task because they are suspended at least 15 feet above the floor. I sent an email to the President of Jennings Heating and had a rapid, professional response. The service department was notified and called to say that a technician would be there the following day. At the precise time, Ben, the technician arrived. He was cordial and courteous, a skilled and experienced tech, who immediately diagnosed the problems. By early afternoon, the furnaces were working properly. I say it this way, “HVAC need, done right with speed? Jennings, indeed!””

Carla C.

“Greg was on time and very informative while he was working on my furnace. He informed me the price of the pieces that need to be changed out and also looked at my air conditioner while he was here. He informed me that both of the furnace and air conditioner or 21 years old. I look forward to working with Jennings as I use them to replace my furnace and air conditioner. I’ve been very pleased with the service I’ve had thus far.”

Caroline W.

“The entire crew, Ricky, Andy, David, George, and Andrew were not only professional in installing a new furnace and air conditioning and explaining their operations, but very enjoyable to have in my home!!! George and Andrew will be helping to straighten out my electrical issues soon in the house, and I know I’m in capable hands! Thank you Jennings! Oh yes, and Andy, a special thanks for the musical entertainment!!!! Thank you!”

Judith M.

“Absolutely in love with your people! I have never been disappointed with anyone that you have sent out to me! Thank you!”

Tim T.

“Very happy with the duo you sent — John and Ben! They got everything fixed and did an excellent job. Very happy and wanted to tell you! Thank you!”

Mike H.

“Dave was very professional and knowledgeable. He took the time to explain what he was doing and why. He gave me understandable information that allowed me to make informed decisions. Dave did a great job and I highly recommend him.”

Shirley B.

“Listen … if all home service techs were like Alex Zylko, there would be no hesitation calling for service. I’m very pleased with his work/job. He is thoughtful and understanding and never left any cleaning for me to do.”

Virginia B.

“The installers were GREAT! They were respectful and answered all of my questions. They explained everything and left their work area clean. You sent us a terrific team. Thank you!”

Conrad S.

“The employees of the Jennings Heating, Cooling, Electric Company are totally professional, courteous, and kind. “Service with a Smile” could be their company slogan. Matt did our systems check up and provided recommendations for new units and recently installed a new furnace in our home. All Jennings employees have been a pleasure to work with. I highly recommend Jennings for any of your future HVAC needs.”

John L.

“John is a very nice guy, he did a great job. We appreciate him talking to us about the service plan to save money in the future.”

Gilbert L.

“Dave worked his tail off, he did a great job and stayed busy and never stopped working. The equipment looks great!”

Christine L.

“Sean did an excellent job. He has worked on my heat and air for many years. He is the best, I would never have anyone else working on my air or heat. He goes above and beyond what is required. He is a true professional.”

Charles L.

“I would like to thank my service technician Ken S. that came out yesterday to service my AC unit. The service he provided was stellar, best of the best. From polite, courteous, knowledgeable he was what I would love to see in every technician in every field. Thank you Ken!”

Rebecca B.

“Our air conditioning was having issues and Jennings was able to have a repairman come out on Saturday of Memorial Day Weekend to get it working for us. The repairman, Ben, was very polite and upfront about what was wrong with our AC and had it working within a couple of hours. It was also nice that Ben was exactly on time for the appointment!”

William D.

“Ben was very polite and answered all of our questions. We are looking forward to having the air conditioning and furnace put in next week. Brian came out in the meanwhile and worked on the air conditioning and now we are comfortable. They went above our expectations. Thanks to both of them.”

Mary R.

“This is the third year that John Fuller has come to do the annual maintenance on my furnace. As always, he was prompt, thorough, friendly, and explained every step of the process. I can’t say enough good things about John and his approach towards a routine job. Besides…my dog loves him! I will continue to recommend Jennings Heating to anyone who’s looking for a first rate company with great people.”

Linda B.

“This is the first time I have used Jennings Heating. I had a generator installed and was very impressed with their employees. They kept me informed through the whole process, and they were polite and friendly. When they encountered a glitch, they took care of it immediately.”

Daryl P.

“Our recent annual AC service was performed by service tech Dave H from Jennings. He was very polite, knowledgeable, and efficient. Could not have asked for more. We are a relatively new customer of Jennings and they are our favorite HVAC service provider.”

Truly D.

“George our technician was very good at what he does. He made suggestions as to what was needed. My husband was very pleased with his work. Jennings (George V) will be our service company. Thanks George for all that you did!!!! A job very well done. And that goes for the technician that helped him.”

Tia K.

“My AC went dead last night. When I called first thing in the morning, the company sent a professional out immediately and I was so grateful as the outside temp was going to be 92 degrees! He was skilled, friendly and knew exactly what to do and told me how to prevent the compressor from overheating in the future. I was very impressed by Dave the tech and the company.”

Garry S.

“Brian & John did an excellent job. Saved us a lot of money by cleaning and fixing our condensation pump that I thought had given up the ghost. Plus, they explained what they were doing before they did it. They cleaned and checked the inside and outside fixtures involving the air conditioner & thoroughly cleaned all parts. Then they rechecked the pump again before leaving. Great job guys!”

Jim & Suzan M.

“Thank you Ben for your amazing care and professionalism! You not only came out on a Friday night to take care of us, you advised us of a future issue to address ahead of time. You showed you care not just a job! You are rare in today’s world and it is why Jennings has been our HAC company for years and 3 furnaces. You are our man !!! We are lucky to have you to turn to! Thank you for your care and expertise!!! A plus 5 Star rating”

Peggy C.

“Dave H. Installed the Reme Halo for me. He was very knowledgeable and efficient. Very kind and nice to talk to. He was patient and answered all the questions that I had, I had a lot. He took his time and explained everything and made sure I was completely satisfied. Thank you Jennings for hiring employees like Dave and thank you Dave for being who you are. You have a wonderful spirit.”

Dave C.

“John F was very knowledgeable and answered all of out questions. He was very thorough in completing our air conditioning check. He gave us tips on how to keep leaves and other debris out of our air conditioner in the winter by putting a piece a plywood and a brick on top. He showed us how to replace our furnace filter and was a very friendly guy. I have been using Jennings for years and then have always provided great service.”

Jennifer B.

“I would highly recommend Jennings Heating and Cooling. Received 3 bids for a complete HVAC system and they were the best! Their techs are friendly, respectful, fast and detailed. Their staff, when you call the office, are also always friendly, helpful and detailed. Their prices are fair and they stand behind their work!”

Cassandra H.

“Sean at Jennings is always great to work with. He has serviced my house in the Falls multiple does and does great work everything (and does so without trying to overcharge anything). Always great communication while on the job. Straight forward. Love working with Sean!”

Dennis A.

“I have been a customer for many years. The whole company is always helpful and professional. Their technicians are qualified and well trained. I even recommended them to my sister. John did the yearly check up on my air conditioning system and was great. He let me know what was doing each step of the way and was a pleasure to work with. Highly recommended!”

Leslie B.

“Excellent service. Thorough cleaning with all the necessary tools and devices to handle our problem. We always use Jennings for our heating needs.”

Jim C.

“Matt at Jennings did a fantastic job for us. Very personable and knowledgeable. We’ve had the occasion for him to do two projects for us. This work was done in mid April 2020 during the Covid-19 problem. Matt wore shoe covers, gloves and a mask besides keeping the proper social distance. He arrived in a timely manner and performed his work efficiently. He cleaned up his work area so that you didn’t even know he was here. Could not say enough good things about Matt and his work. I would rate him five star out of five or ten star out of ten.”

Thomas S.

“John F. is a courteous and efficient service man and did a very good job in checking out our furnace. We were glad we called Jennings and had John as the serviceman and will certainly rely on Jennings for any of our future furnace and A/C problems and also recommend the company to our friends.

Jo Ann H.

“The weather was terrible, but Ben showed up announced and practically to the minute. He immediately got to work, installed the replacement part, and spent a few hours working on the furnace, cleaning it, checking parts, and making sure that all was in good working order. He was pleasant, polite, and professional. It was my second time having his service and I would be more than happy to have him back again. Thanks, Jennings for sending him and providing me with good service.”

Kathy J.

“Thank you Ben for wonderful knowledgable informative service. It was cold in my house when you arrived and toasty warm when you left. I found Ben to be a kind and courteous gentleman. Since I live alone it is VERY comforting to find a company with such wonderful staff. Thank you.”

Bruce B.

“Complete new HVAC system and update electrical panel. The whole Jennings team did a great job and were a pleasure to work with! Everyone involved, service techs and installers, were very personable and knowledgeable. Would highly recommend!”

Pam R.

“I have had Jennings heating help us for almost 30 years. Both for my home and my business. I couldn’t be happier with the work and dedication of the entire team. A special shout out to Andy, who came late the other night and took care of the problem in minutes. Give them a call for your heating and cooling needs. You won’t be disappointed.”

Nellie B.

“Kyle was very professional & helpful. He took his time checking all points of the furnace. We were having an issue with the furnace humidifier & he quickly saw how to fix it. We have used Jennings Heating & Cooling for many years & wouldn’t think of changing. They are the best!”

John B.

“Ben was our technician. He was prompt, friendly and answered all of our questions. This is the second installation Jennings has done for us. Have used another local heating company in the past and will not go back to them.”

Nancy M.

“Very courteous and friendly. Very knowledgeable and explained so I could understand the problem with the furnace. Also, did research to find me the best priced replacement parts. I definitely will recommend using Jennings, they are honest and go above and beyond what is expected.”

Les M.

“From the time Matt initially answered our call for service until the time Andy and his crew showed up to install our new furnace, we received nothing but friendly, knowledgeable, and friendly service. Would highly recommend dealing with Jennings. I know we will in the future.”

Leonard F.

“Excellent Service. Brian the technician was very friendly and professional and explained everything thoroughly in a very understandable manner. I have used several heating and cooling companies over the years and I find Jennings to be the best in the area.”

Sandra S.

“The Technician was pleasant and explained everything to me so I knew what he was talking about. He is extremely knowledge. I have been dealing with Jennings since 2002. I highly recommend this company.”

Edward B.

“Ben was super. He diagnosed the issue and recommended some good options for us. He wasn’t pushy and allowed us to make the decisions best for us.”

Candace S.

“Once again Sean at Jennings has provided my mom with 5 star professional service in furnace repairs. He provides his customers with same level of consideration, honesty & expertise he’d want HIS family to receive! Thanks again.”

Larry M.

“Matt came to our house to review a noise our furnace motor was making. He thoroughly reviewed the situation and let us know that while the furnace was old (30 years or so), there was no need to replace it just now (he did not try to “upsell” us). He did some maintenance, replaced a part, all in a professional and friendly manner. We will use Jennings in the future.”

Kay M.

“Great!! Skills ++++ high expectation!! He is a winner….with excellent skills and communication !! Another winner for JENNINGS HEATING!”

Roy M.

“Ben was my technician and he was awesome. He was knowledgable and very nice. he explained the things I didn’t understand in a way I could. It would be great if every business relationship I had was the same. HIGHLY RECOMMEND them because it is obvious that the hires for techs are important to the company for customer care!”

Richard L.

“Matt once again did a super job! He is very reliable, responsive and explains everything very well. He is very friendly and professional as well. Keep up the great work Matt and Jennings!”

Joseph F.

“Very professional and highly skilled. The technician kept me posted on his eta, and reviewed the results of the inspection with me afterward. He was also able to provide a hard-to-find replacement filter for our furnace that wasn’t stocked in local hardware stores. I highly recommend Jennings to anyone with HVAC, plumbing or electric needs.”

Andy M.

“I have fuel oil heating. I had 2 companies come out, and didn’t want to do the job. I called Jennings and they were professional from the start. Greg showed up and was meticulous with his work. Very professional. They did great quality work.”

Cynthia S.

“I love Jennings! The Senior Service Technician who did my work was excellent also. His name is Brian Easterling. I would definitely recommend Jennings and Brian.”

Kristen S.

“Jennings is a wonderful company to work with, I’ve had them out for furnace repair, a/c replacement, and regular maintenance. Dave B came out today for our seasonal check — he was thorough, had good suggestions and a pleasure to work with. I would not call any other company!”

Chet C.

“Jennings installed complete furnace/air conditioning system this week. Very professional and reasonably priced. Installers were super neat and courteous. Would recommend them to anyone!!”

Mary R.

“Jennings is great! I rely on them for my annual furnace tune up. John F. is a very fine tech and I was delighted to see him again this year. Other companies run specials but I’ll always call Jennings and trust John F. to do an outstanding job.”

Robert H.

“I use to use other furnace companies and had nothing but problems. In fact, one time I had to tell the service man how to fix the problem. Then I tried Jennings. Every technician that has come out, including the one today, John, has been professional, courteous, listened, and knows what they are doing.”

Andrew P.

“Our AC/furnace stopped working so I called Jennings for help. They immediately sent out two techs, Dave and Sean, to evaluate the issue. Both were extremely professional, polite, and personable. They took the time to explain the problems with our unit and provided several options ranging from repairs to replacement. My wife and I chose to replace our unit due to the extensive damage. Dave and Sean showed us the different units available and went over the pros and cons of each. The next day, Andy and Steve showed up to install our new unit. Again, top notch professionalism and courtesy. We were told the job could take 2 days, but they worked non-stop to get our new unit installed and running within 8 hours. That means a lot with 2 toddlers at home. I hope these employees receive the recognition they deserve!”

Bob R.

“Everyone from Jennings is GREAT – and Ken S (technician who was at our home today for furnace and air conditioning service) is no exception. Pleasant, professional, courteous. Fully explains what he is doing and why, what he finds, and what it means. We’ve trusted them for years, and will continue to do so. No need to ever look anywhere else.”

Lonnie W.

“John was the service tech for my fall furnace/AC checkup. He did the first service check at my home, and I like continuity. He was very thorough, prompt and explained everything he found and did.”

Penny P.

“Brian E was prompt, courteous neat and friendly! He did a very thorough inspection and answered all my questions! I want Brian to be the designated technician for my house.”

Ed V.

“Brian E was service technician on a fall furnace check up. Brian was prompt, courteous and competent. He explained the various tests he was performing on the furnace. Explained what was included in the contract. I would have Brian back again if given the option.”

Paul P.

“Brian was courteous and professional in his service. He went beyond his scheduled work to advise on dehumidifying our basement and made a thorough assessment of our air conditioning needs in light of a very old system we currently have, I would highly recommend his services.”

Richard L.

“I enjoyed meeting Brian for the first time today. Brian was courteous, friendly, and knowledgeable!! I also appreciated the fact that Brian had 20 years of experience. Thank you.”

Joe B.

“My experience with Jennings has been so polite and professional. I will definitely be calling them back if I need any other heating and cooling needs. Priced well and the technician did a fantastic job showing me what issues my system was having and repaired it quickly and professionally. Very pleased with the work.”

Rebecca B.

“I would give 10 stars if I could! Ken S. was amazing! He exceeded our expectations and was very professional. I highly recommend Ken. He knows what he is doing and does what is in the best interest of the customer.”

Clemmie K.

“I was very pleased and satisfy with the services provided by Sean. He explained everything that needed to be done, showing courstey for my home by putting slipper on his feet in or not to track dirt on my floors. He represented his company well I would recommend them to my friends for future services.”

Becky S.

“Just had Matt here for problems with our air conditioner. It started acting up on Friday – called Saturday late afternoon and Matt was here bright and early this morning. He advised of all possible costs prior to checking the system and within a few minutes he as able to tell us what needed to be done and our options. Our system is about 16 years old (as a matter of fact Matt was here many years ago) so I had asked if Matt was still there and could he be the person sent. Matt is very helpful, courteous and knowledgeable and did not try to sell more than we needed. I would call for him in the future if needed.”

Deb S.

“First time we called and scheduled service we had senior technician Brian. He was phenomenal. He diagnosed, serviced, and explained the issues succinctly. Brian was extremely professional and can also work on the older furnace we have that other companies we had could not service. We signed a service agreement and will continue to use Brian from Jennings!”

Denise S.

“Called to receive service after hours. Andy arrived at 8:30 pm. He was very pleasant and willing to do whatever it took to get us back up and running. He was a pleasure to work with. He had it fixed within 30 mins. Thanks Andy and Thank You Jennings for having such great employees!”

Joyce P.

“Jennings has provided service for my furnace, air conditioner and water heater for years and I have always been pleased with their work. The technicians are knowledgeable, helpful and friendly, with good suggestions and clearly explain all options.”

Maryann H.

“Brian came out and cleaned and checked my AC unit, he was very friendly courteous and informative and he didn’t mind hearing “my stories”. He explained everything he was doing and answered all my questions. My family has been using Jennings for 3 generations and never had a problem. Keep up the good work!”

Thomas T.

“Alex Z, service technician for Jennings just did semi-annual furnace/ air systems. Alex is a very professional, friendly, knowledgeable technician. Was a pleasure to meet him. Did a great job of serving and cleaning our furnace unit. Thank you Alex and Jennings.”

Mary H.

“I am a long-time customer and I highly recommend Jennings. They are prompt for appointment times and the technicians are competent and professional. I like the safety check that is included with routine maintenance service calls. The scheduler, Holly, is efficient and friendly.”

Paula

“Matt was friendly, knowledgeable, efficient and tidy in diagnosing and replacing our hot water tank. We have confidence in Jennings’ quick, reliable service.”

Debbie P.

“Alex is the most professional, personable, caring expert service technician we have ever encountered. He always knows exactly what to do in case of any issues & has enlightened us to several aspects of our h vac system so that we can pre-emptively operate our system in the most efficient & successful way. We appreciate his personal concern for us & our property & recommend him with the highest regard.”

David M.

“Robert was an awesome technician. Very knowledgeable and polite. Jennings heating and cooling is an amazing business. Would recommend to everyone!”

Michael M.

“Sean provided the best customer service I’ve ever had. He was very personable and explained everything in an easy to follow way. Sean has earned my business and trust in Jennings Heating and Cooling. Thank you so much! I would highly recommend!”

Ryann L.

“Sean was very friendly, knowledgeable, and courteous. He went through the process with me and explained in detail what parts needed replaced and how to replace them. i appreciated that he went above and beyond. I would recommend this company.”

Emery L.

“My experience with Jennings Heating & Cooling and Matt in particular was great. Matt arrived on time and was professional, friendly, and efficient. Matt was very clear in explaining the potential issues and the things that he was checking for with my AC system. Once Matt found the problems, he laid out my possible options for repair. Not once did I ever feel like I was being misled or sold something I didn’t need. This is the exact kind of transparency and honesty you want from a repairman. Going into this, I wasn’t sure who to call for service and I had no loyalty to any particular service company. After dealing with Matt, he won me over to Jennings Heating & Cooling. I’m hoping that Matt’s professionalism is a standard for the company and not just specific to Matt. In the future, I wouldn’t hesitate calling Matt for any and all of my heating and cooling service needs. Kudos to Matt and Jennings Heating & Cooling.”

Dennis M.

“Jennings is a wonderful company that we trust, and we don’t intend to deal with anybody else. Brian Easterling did our a/c check today, and he was a pleasure to work with. Prompt, professional, thorough, considerate and friendly, he did a great job. Thank you!”

Darius B.

“Very professional and on time. Great service and saved me money. I would highly recommend.”

Tasha S.

“I was very happy with my first experience with Jennings. I woke up, and my furnace would not turn on. I was able to get an appointment that same day. Brian is very knowledgeable, courteous, and personable. It was a “dumb” mistake on my end because the batteries were low in my thermostat! Brian did not make me feel dumb and took the opportunity to offer a furnace cleaning and maintenance service. I like that you get a rundown of everything that was checked during the service. It was very thorough. I plan to use Jennings in the future. Update 5-28-19. Dave B came to do my ac maintenance. He was extremely knowledgeable and explained everything to me in laymen’s terms. He was also very honest without all of the pushy sales tactics. I am glad that I have discovered Jennings and plan to continue to call Jennings for all my HVAC needs.”

Karen H.

“Brian serviced my air conditioning on very short notice. As it turned out, it was a breaker switch that had been turned off so he did the usual yearly service while he was on call. He was very courteous, friendly, completed the service and answered my questions. I have received years of really good service from Jennings and would recommend them easily. I have found them to be accommodating and trustworthy in many situations. The office staff have always been very helpful and polite as well.”

James R.

“Our Jennings technician, John, was professional and customer friendly. He found our air conditioning was not working on a five-year-old system. He made the repairs promptly and efficiently and explained what went wrong to cause the failure and what he did to repair the system. Good representative of the company!

Brenda M.

“Thank you to Ken Swank who did my annual A/C inspection. Efficient, knowledgeable & friendly tech. Will request Ken in the Fall for my furnace inspection. He also gave me a “heads up” on a recent dehumidifier recall. Thanks again!”

John K.

“Jennings is no doubt the best. I needed a new furnace (my 18 year old one bought the farm) and everyone from the secretary to the installers and everyone in between did a fabulous job! They got my new furnace in quickly and efficiently. It works GREAT. Hmmm.. maybe I’ll get a generator next.”

Robert M.

“I`ve had a service contract with Jennings since we purchased a new furnace and AC in 2012. They have been a pleasure to do business with and their tech Alex has done a remarkable job servicing us. He is very courteous and knowledgeable and does a thorough service call each time he comes out, which is twice a year for routine maintenance. Give them a call, you`ll be glad you did!”

Shirley B.

“Young, capable, Alex Z. came out this AM in ongoing rain and serviced my AC. He comes off very knowledgeable and relates to your concerns. Alex is truly a ‘Jennings/cooling/heating’ gem.”

Russell H.

“I have been using Jennings Heating to service my heating and cooling systems for years and am quite satisfied with the service they provide. The service technician Brian E. who performed my recent seasonal inspection and tune-up arrived on schedule, provided good advice on ways to sustain the operation of my heating and cooling systems, and performed his work professionally and efficiently. I recommend Jennings to anyone living in their service area.”

Mike N.

“Ken came in and was very friendly. Walked me through all of my options he was not pressuring me to make a decision right there. He then cleaned my furnace and walked me through why servicing my furnace and AC was so important.”

Lachlan M.

“David Brown was our technician. I found him to be extremely helpful and knowledgeable. He explained what the problem was and what could happen in the future with our ancient gravity furnace. Although our unit was working properly when his work was completed, he did recommend we at least think about replacing it BECAUSE IT WAS 68 YEARS OLD! Of course he’s correct and I appreciate the thoughtful way he broke the news to me. I realize parts for this beast are near nonexistent, and it could conk out at any moment, but you’ll have to drag our super quiet gravity furnace from my cold, dead hands.”

Holly H.

“Sean was fantastic! Knew what he was doing and was a pleasure to have in my home!”

Constance R.

“Brian was knowledgeable and friendly!. I love Jennings & Heating and highly recommend them for your heating/AC needs!”

Kelly G.

“5 Stars for John! He was in, changed the filters in our furnaces, cleaned up after himself, and was having me sign the invoice in less than 3 hours. So glad that Pilgrim has the yearly maintenance contract, so I don’t have to remember to have someone take care of this task!”

Jordan W.

“We just recently bought our house and we were having some issues with our boiler. We hadn’t worked with a heating and cooling company in the area yet, so we were hoping we would be happy with our choice. And we most definitely were! Jennings sent over Ben who was extremely helpful and explained all of our options clearly. He was also friendly and respectful of our home and I even got a good restaurant recommendation from him. Thanks Jennings!”

Rose G.

“Alex was very professional. He spend extra time explaining me everything. I couldn’t be happier with Alex and Jennings heating.”

Melanie K.

“Very good and professional. Very helpful, prompt and considerate. Could not be happier. 5 Stars!”

Patricia K.

“Ken was very courteous, and explained his visit, how the furnace was working, and discussed the contract well. Very happy to have him service our furnace.”

Kay M.

“Instead of 2 thumbs up, how about all fingers up! Could not praise Greg enough. Thanks for all you do!”

John B.

“Honest, friendly and knowledgeable and immediately responded to my emergency situation. He did not try to over sell any products or perform any maintenance I did not need. I will use Jennings and Ken Swank many more times in the future.”

Marge S.

“As usual, Jennings responded promptly with a request for service due to a concern we had. Our serviceman, John Fuller, was thorough, knowledgeable and personable. He addressed our concerns and did a complete maintenance check going above and beyond! Thank you, John, and thank you, Jennings, for the wonderful service you consistently provide!”

Vicky R.

“John F was our technician today for furnace maintenance. He was friendly and efficient and it was a pleasure to have him come to check our furnace. I wanted you to know how pleased we are with your company, your service, and your technicians.”

Steve R.

“Just want you to know that David B did an excellent job today. He was polite, professional and answered my many questions. Thank you for hiring such outstanding technicians.”

Debra B.

“Dave was courteous and prompt. His work was thorough as was the explanation of all that was accomplished and recommended. I would definitely recommend him to my friends and parishioners. Exemplary!”

Pam R.

“I had a maintenance check today with Jennings Heating. We have been customers for years not only for our home but for our business as well. My service technician today was Brian E. He was very knowledgeable, friendly and professional. I felt reassured when he left today. Thank You Brian for a job well done.”

Brian

“Brian was very courteous and professional. Brian came out for what I thought would be a simple scheduled inspection but he found that my heat pump was not working properly. He took the time to diagnose it appropriately and ordered the parts. Appreciate his thoroughness!”

Daniel P.

“Ken Swank was extremely personable and friendly during the entire servicing appointment. In addition, he was very thorough via troubleshooting efforts/explanation as well as a description of options available to us moving forward. Most importantly, Ken’s primary concern was the safety of my household and ensuring that my family was not at risk due to a malfunctioning heater and associated carbon monoxide exposure potential. Thank you very much, Ken, for a job well done!”

Stephen F.

“David Brown has been taking care of my HVAC system for several years now… He is an outstanding young man, honest helpful, and explains everything I want to know… He teaches me how better to maintain my furnace and air conditioning systems. I feel that I truly can TRUST him, which is hard to do with many other service people… I have a great mechanic, great doctor and I have David… Makes life easier for a retired guy…”

Barb B.

“Jennings has been servicing our furnace and AC for the past few years. Their tech, Kevin Swank, was just out last week after our furnace quit working. He was friendly, knowledgeable and helpful. He installed a new motor in our furnace and our house returned to a comfortable temperature within a couple of hours.”

Harloe C.

“Everything was wonderful, everything was clean, and really outstanding.”

Linda H.

“Your service technician Andy C. was just great. I have never had such a courteous and considerate person to my house. Andy explained everything he was checking and repairing. I would rate Andy and your company’s knowledge fifty stars instead of just five! I appreciated your whole house safety inspection, and also signed up for your “Silver Level Coverage.” I will recommend your company to everyone I know. I will ONLY call Jennings Heating – Cooling – Electric from now on!! THANK YOU!”

Barb T.

“I appreciate Ben Wilson’s timeliness, courtesy, knowledge and his ability to explain the situation of the service call. I know I can trust his work and recommend him to others I know. On this service call he performed the winter check on two furnaces and my humidifier. I’m all set for the winter months! Hoping Jennings values and keeps Ben for many years to come….he is an asset to their business!”

Tom & Sue L.

“Friendly, hardworking crew, cleaned up and explained how the thermostat works. Answered all my questions. Great experience from salesman Bob Goff to the installation!”

Nikki W.

“Sean was very knowledgeable and answered all my questions. He reviewed each system and explained each product in detail to me. He allowed me to make my own decision on what to replace and to choose the particular brand and system of my choice.”

Carolyn D.

“Jennings technician Ken Swank did their 15 point heating inspection and evaluation. It was very thorough. Also checked the water heater and electrical box. He explained all results to me and answered all my questions. Ken was very personable and professional. I recommend Jennings Heating and Ken.”

David H.

“Ken is a very pleasant man who is very careful about his work. He is efficient in his work. I can trust his work. He has been to my house many times and I trust him. When Ken is here I know everything will be properly done.”

Mindy O.

“We called Jennings after 5pm hoping we could get someone in the next couple of days. It was late October and our furnace had loud clanking and stinky smell. We were surprised when they said they were able to get someone out that night! Andy made it to our house around 10:30pm. He called first to make sure it was ok to come that late. He was able to diagnose the problem and was very patient talking with our home warranty person. Andy was very pleasant to be around and explained everything throughly. He gave us tips on how to maintain our furnace. We had no idea our furnace had an electric filter, that malfunctioned and needed filters. I had searched through manuals I found online it said it didn’t need filters, one was built in. Through his safety inspection we were able to obtain so much information to plan our maintenance for Rinai Water system, furnace and electrical box. Andy stuck with this job through 3 visits to make sure everything was completed with his 100% satisfaction! We were very blessed he was chosen for our Emergency call. We will definitely be using Jennings again and asking for Andy! THANK YOU!”

Robert L.

“Excellent, super job, working fine. Went over all the stat info with me, hooked it up well. Thanks Sean, Dave, and Gary.”

Dawn M.

“We love our new furnace, air and hot water heater. The guys did a great job and were courteous and cleaned everything up when they were finished. I would definitely recommend.”

Michelle A.

“Robert was knowledgeable, he explained to me what he was doing, was professional, and provided excellent customer service. He left the area very clean and I was very pleased with the good job he did in the installation of the water heater. Very pleased with the complete experience working with Jennings and all of their staff who I talked to in this process.”

George

“My home boiler was in bad shape; it had been neglected of maintenance and needed replacement parts. Jennings sent Matt out and he took good care of my boiler problem.I highly recommend Jennings for your boiler problems.”

Nancy W.

“Nick arrived on time, was very professional, answered my questions without becoming impatient, and kept me apprised of progress. Would definitely recommend to my friends.”

Ana Maria P.

“David is a very wonderful and kind person. Very professional and provides fast/reliable service. My husband and I greatly appreciate his work and we will definitely recommend him and the company to our friends and family.”

Robert S.

“Alex Z. was right on time for the appointment and was courteous and informative as usual. He completed the job in good time and updated me on all the latest provisions and applications to consider. Good job Alex!”

Strath W.

“If you’re looking for unbelievable Gold Star service then give Jennings Heating & Cooling a call. From scheduling our appointment, communication throughout the process, and the overall service, Jennings is a professional company that takes pride in their work. Technician Alex took the time to ensure all required maintenance was carried out on our system. He was efficient and truly went out of his way to ensure a hassle-free experience. He also installed the full Nest System including the Ring Door Bell. Thanks, Alex. By the end of the service call you felt part of the family and look forward to you looking after our heating and cooling requirements for years to come.”

Jennifer O.

“The Jennings technicians were the most professional and nicest people to work with from my initial service call, set-up, and the installation of the new unit! I was very pleased and would definitely recommend Jennings to anyone!”

Kitty W.

“Andy is the best, most wonderful technician that Jennings has. He is humble and is everything that you would want in a person and a technician. I asked him if he would pray for me as I am sick, and he said he already had been. I have never met anyone like that in my life. He was so unusually wonderful and I appreciate him. If I ever have any trouble, I will call and want Andy back out.”

Danielle T.

“Alex is a very knowledgeable and friendly technician. He answered all my questions and was able to fix my problem in a timely manner. Definitely recommend!”

Esta S.

“Matt was a pleasure to do business with! It’s easy with a company you can trust!”

Matthew B.

“Got the job completed in time promised. Took care to keep work area clean. Answered any questions. Knew what he was doing. No surprises. Price quoted was price paid. Easy to work with.”

Alina B.

“I am writing this email to express my great appreciation for the outstanding service we received from David Kraft and David Erzen. Both employees are extremely professional and hard working. Through performance of his job duties, David Kraft found a significantly long and wide crack in the heat exchange element of the furnace which he promptly brought to our attention. He probably saved our family member lives because of the high risk for carbon monoxide to be blown throughout the house over the winter months. We are extremely thankful for his attention to detail and work ethic. Also, it was very evident that both employees treated us like family members when it came to the quality of workmanship. They definitely went above and beyond the job requirements to ensure satisfaction by us. For instance, Mr. Kraft identified electrical wiring issues from the previous HVAC/Humidifier which he reconfigured for the new system he installed.”

Sara K.

“Jennings was excellent to work with. They were really understanding and helpful while diagnosing our existing unit, and they were incredibly efficient in installing the new system. The company was very upfront about the process and all the costs, and they were very punctual and friendly when they arrived. The work was completed even faster than we anticipated. We would happily work with them again.”

Ron E.

“Great service from a super technician by a company we have trusted for years. They never disappoint and are highly rated by us.”

Sue H.

“I am very happy with John’s service and knowledge when cleaning my AC yesterday. He also explained the importance of regular maintenance of furnace and AC. John also explained the monthly payment system which eases the budget. Thank you again, John.”

Stephanie F.

“Sean was so great! He was really helpful, explained everything to us, and tried all he could. He came while “on call” to work around our strange work schedules. Even with having to endure two barking (caged) dogs and a crazy toddler (not caged), he was nothing but kind and professional. Thank you!”

Garry S.

“What a nice young man and an excellent worker. Alex jumped right in and got the job done very professionally while being very friendly. He made sure that the outside unit was completely clean and the unit was up to snuff and the coolant was as well. I would recommend Alex to anyone if they want a pleasant young man who does great work. Thanks Alex! May God Bless You!”

David B.

“Alex Z. serviced my air conditioning unit and did a superb job! He fully answered all of my questions and installed a booster capacitor so my lights would not dim when the unit started. A great experience having Alex Z. from Jennings Heating service my air conditioning unit! Thank you, Alex!”

Clarence M.

“Matthew was a very honest person who was great in helping us with our problem and gave us advice on other things to look into as far as future service. He was great and I would recommend this company to others. Thanks very much!”

Heath H.

“Had a great experience with Jennings. The estimate was given to my girlfriend, who was treated great and was not tricked or oversold on anything.The system put in was at a great price, was a good system for my house, and the work was done quickly. My house was also left very clean. Would definitely recommend Jennings to anyone who asks.”

Zachary

“Matthew did an awesome job. He came right over, called before. He fixed the problem right away and told me what he was doing the whole time. I will definitely be calling them again, I’m so impressed!”

M.H

“Robert was so great. He was so nice and just did such a wonderful job. I asked my friends and neighbors who they recommended for HVAC service, and everyone I knew and talked to said to call Jennings because everyone at Jennings is so nice and will take care of you. So I called Jennings and they were right! Robert made me feel comfortable, explained everything, and didn’t try to force me to buy anything I didn’t need. I am so happy with the service that I signed up on the service plan and can’t wait to have you guys back out to look at my furnace in the fall! Thank you!”

Mrs. D

“Awesome job what he did, he was so busy. He took his time to investigate what the problem was. He was so professional. We absolutely loved him, he was caring and patient with my husband who is ill. Loved that he spent time with my husband. It meant so much to him. Very truthful and honest, and that is hard to come by today.”

Gary L.

“Sean came to our home and found the problem quickly. Even though it was late he went and got the part we needed and problem was solved. He also helped my wife set up an appointment with a comfort specialist to talk about our heating and cooling needs. Thanks.”

David M.

“Sean was an awesome technician. Very knowledgeable and polite. Jennings heating and cooling is an amazing business. Would recommend to everyone!”

Pilgrim United Church of Christ – Cuyahoga Falls, Ohio

“Professional. Knowledgable. Able to work independently without supervision. Wonderful maintenance done on 10 furnaces. Thank You!”

Frank W.

“Jennings Heating and Cooling representative was courteous and knowledgeable and did a fine job of checking both air conditioner and furnace. I highly recommend Jennings.”

Mike & Lorraine F.

“We lost our air the hottest day of the year last weekend. My husband was sick with 102.5 fever and the house registered 93 inside. Not only did Jennings send someone out immediately, they even gave us a window air conditioner to use with my sick husband! Because we had several medical issues going on and we had taken advantage of Jennings annual maintenance program, they were able to come back within 4 days and installed an air conditioner and a furnace at a very reasonable price (we knew the air was on its last leg). Their team was efficient, friendly, and clean respecting our house and my dog!! Thank you Jennings for literally saving our lives!”

Deborah H.

“This company is exceptional. I had a problem with my furnace today and they took care of me on a timely basis. The office staff was very caring and the service technician was just great. No hard sell job. He fixed my issue at a reasonable cost and I am extremely pleased. I recommend them highly. Thank you!”

Dennis C.

“John and Robert from Jennings came to our home to figure out why our heater wasn’t working. They were both knowledgeable and got it up and going. We’ll definitely be using Jennings for any future problems. Thank you!”

Stephanie K.

“Ben was extremely diligent, stuck with it and finished up late at night. Could not be happier with his service. Very much appreciated it.”

Ken W.

“We had our furnace replaced on 4/26/18 by David and a few other technicians. David arrived on time and quickly started preparing for the job. He was polite and friendly. He helped me look through the paperwork for the current rebate program offered by our gas provider and ensured that all the necessary information was collected. He and the others worked with care and the installation looks great. My wife and I could tell that they took pride in their work. Before David left, he showed us the system and explained the general operation and upkeep to keep it running smoothly.”

Richard B.

“I had a furnace and AC installed this past week. The tech’s Nick G. and Ryan T. were very professional and friendly. Couldn’t be happier I selected Jennings, as it was hassle free and they took care of everything. Even their clean up was mint. Great job guys!”

Stephanie R.

“Very well. Alex was extremely knowledgeable and very professional. Answered all my questions. Have always had superior service from Jennings. They installed a new air conditioner several years ago and a new hot water tank last year. Wouldn’t trust anyone else. They are the best in the area. You can always get great people for service and over the phone.”

John A.

“Great office staff for scheduling and Robert was a fantastic servicemen who was very knowledgeable with all the questions I had for him as well as prompt and professional service. Thanks Jennings for your continued service!”

Charles D.

“I interviewed 4 HVAC companies prior to this one. Dan was the only one who actually measured the house to see what was needed. His recommendations were great. I gave the job to Jennings because of the brands they offer, the price, and Dan’s thoroughness and honesty and willingness to spend enough time to answer all my questions.”

Charles S.

“Gary and Steve did a great job! Arrived on time, respected me, my wife and our home. Job completed expertly and I could not be happier with the install. I highly recommend Jennings for their products, service and people!”

John F.

“Matt Lewis did a fantastic job installing my new hot water heater and fixing my air conditioner! Would recommend him to everyone I know! I only want Matt back in the future.”

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